FAQ
1. Are your products organic or eco-friendly?
Yes! Many of our products are made with organic cotton and are free from chlorine, dyes, and synthetic fragrances. We also carry eco-friendly options such as reusable menstrual cups and period underwear to help reduce waste.
2. How do I choose the right product for my flow?
We provide detailed descriptions and absorbency levels on each product page. Whether you have a light, regular, or heavy flow, we offer a variety of sizes and styles to suit your needs. If you're unsure, check out our Product Guide or reach out for a personal recommendation.
3. Do you offer subscriptions?
NO! Coming Soon
4. Is your packaging discreet?
Absolutely. All orders are shipped in plain, unbranded packaging to ensure your privacy.
5. Where do you ship?
We currently ship within U.S. and Canada]. International shipping will be available soon.
6. How long does shipping take?
Standard shipping typically takes 3–4 business days, depending on your location. We also offer expedited options at checkout.
7. What is your return policy?
Due to the nature of our products, we cannot accept returns on opened items for hygiene reasons. However, if your order is incorrect, damaged, or defective, please contact us within 7 days and we’ll make it right.
8. Are your products safe for sensitive skin?
Yes! Many of our products are specifically designed for sensitive skin and are free from irritants. Always review the ingredient list, and if you have specific concerns, consult with a healthcare provider before use.
9. Can I buy your products in stores?
Currently, our products are only available exclusively online. Sign up for our newsletter to stay updated on future retail partnerships!
10. I have more questions — how can I contact you?
We’re here to help! You can reach us through our Contact Page, email us at karensorganicbeauty@gmail.com